capstonemanagement.comCapstone Real Estate Services

ADVANTAGES THE TEAM SERVICES COMMUNITIES NEWS CONTACT/CAREERS ADVANTAGES THE TEAM SERVICES COMMUNITIES NEWS CONTACT/CAREERS Select Page WE MANAGE TO BE EXCELLENT At Capstone, we focus on the needs of our residents, clients, partners and neighbors in the cities we manage. We’re committed to simplifying their lives and creating welcoming communities. We strive to deliver a consistent level of service across our portfolio while personalizing each communities’ offerings based on its unique personality. Are We the Right Fit for You? Get in touch to talk about the many ways our property management team can create extraordinary experiences for you and your residents. , Inc. is a full-service, third-party property management firm. Founded in 1969, Capstone is one of the largest third-party management firms in the nation, with a portfolio extending to nearly 80 cities. CAPSTONE CARES Learn more MISSION has sought to enhance our clients’ investments by creating quality living and working environments. We have built our reputation around hands-on property management and we remain committed to providing the highest standards of service and integrity to our clients. WHO WE SERVE As a third-party property manager, Capstone has two sets of customers, our clients and our residents. When our residents are satisfied with and proud of their apartment home, we are able to maximize rental income and thereby meet or exceed our clients’ goals. Our highly professional and dedicated associates enable Capstone to service both sets of customers. PROPERTY MANAGEMENT Also contributing to our success is the fact that Capstone does not own, buy, or sell investment real estate. Our only business is property management. This allows us to operate with zero conflicts of interest for our clients or other real estate professionals. This distinguishes us from other firms and enables us to provide the personalized service each property deserves, without the distraction that ownership can cause. THE CAPSTONE TEAM Consistent success and growth belong to teams—not players. Each member of the Capstone team is highly skilled and trained to help achieve overall success for you and your properties. We believe that our people make the difference. We believe in finding great people, with great passion, and setting them up to create spectacular customer experiences. Our goal is to exceed customers’ expectations. OFFICERS Grant Berkey, CPM ® President & Chief Executive Officer Marc Berkey Vice President Mike Boone, CPM ® Vice President of Governance Mike Gettman Chief Financial Officer Matthew C. Lutz Executive Vice President Tina West, CPM ® Chief Operating Officer LEADERS Todd Berkey Communications Coordinator Karma Cargal Director of Affordable Housing Compliance Melissa Fasci Regional Vice President Tim Joyner Risk Manager Cynthia Kiang Regional Vice President Kim Kovach Director of Training Muffy Mascio Director of Marketing Zach Potutschnig Manager of Cash Management Brad Priest Director of Accounting Steve Roach Vice President of Operations April Royal Regional Vice President Kelly Scott Vice President of Operations Melissa Steed Regional Vice President Connie Teer Regional Vice President Diane Yensen Vice President of Operations Pops Client Dashboard Resident Portal and Rent Pay Vendor Dashboard 3rd Party Compliance Services Employee Dashboard Legal. Privacy. © 2020 , Inc. All Rights Reserved. Diane Yensen, Vice President of Operations Diane has oversight of the entire Austin region. Diane brings over 20 years of multifamily experience with prior roles as a VP at companies such as Westlake Housing, Holiday Retirement and Northland Investment. Her strong operational knowledge and business acumen coupled with a passion for leading people will no doubt add tremendous value to our operational success. Diane has great experience in creating strong systems as well as working alongside departments to improve best practices. X GUIDING WORDS “Do not go where the path may lead, go instead where there is no path and leave a trail.” — Ralph Waldo Emerson Muffy Mascio, Director of Marketing Experienced in the Multifamily for over 18 years, Muffy oversees all marketing aspects for new developments and acquisitions for Austin, San Antonio, Dallas, and Houston regions. Her tenure includes 8 years as a Regional and National marketer for Greystar Real Estate Services. She specializes in brand development and brand repositioning while project managing creative agencies and marketing partnerships. Muffy brings extensive knowledge of website builds, collateral design, digital advertising, SEM & SEO, corporate business outreach, sponsorship events in addition to developing marketing plans, action plans, media schedules, and marketing platforms and tools. X GUIDING WORDS “Appreciate where you are in your journey, even if it’s not where you want to be. Every season serves a purpose.” — Unknown Author Connie Teer, Regional Vice President Connie started in the multifamily industry in 1986, through her time she has worked in the Houston, Dallas/Fort Worth, Atlanta and California markets. Her experience includes Class A with mix-use, Renovation/Value Add, Lease-Up along with acquisition and disposition assets. Connie started with Gables as a Senior Regional Manager over Third Party and currently oversees operations for REIT, Joint Venture and Third Party Clients. She holds a BA in Business Administration from Tarleton State University, a Certified Apartment Portfolio Supervisor (CAPS) through the National Apartment Association (NAA), a graduate of Gables Leadership Institute and was recognized as Regional Manager of the Year in 2015. X GUIDING WORDS “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” — Maya Angelou Melissa Fasci, Regional Vice President Melissa Fasci began her career in multi-family in 2000 and has been a part of the Capstone family since 2010. Melissa served as a Regional Manager with Capstone before accepting her current role as Regional Vice President. She has demonstrated excellence from front line leasing to multi-site leadership in her early career. Her expertise range from value add repositions, interior unit rehabs, Tax Credit, Multi use projects, new lease up construction, senior developments, and stabilized assets A-C. Melissa has been involved in more than 20 value ad projects in her tenure with Capstone from rehab package selection to Project Management. She has a passion for providing leadership and support for her team members while driving revenue for our clients and investors. Melissa is well versed in multiple markets serving in both Houston and Dallas. She began her career in San Antonio where she attended The University of Texas at San Antonio. Melissa also serves as a Team Lead in our Due Diligence and Acquisitions teams. She holds her CAPS (Certified Apartment Portfolio Supervisor) and CAM (Certified Apartment Manager) designations with the National Apartment Association as well as her TCS (Tax Credit Specialist) designation with the National Center for Housing Management. X GUIDING WORDS “To love another person is to see the face of God.” — Victor Hugo Tim Joyner, Risk Manager Tim Joyner, Risk Manager has been with Capstone since July 1, 1985. Over the course of his time with Capstone, Tim has held many positions both in operations and corporate. Tim has been Risk Manager since 1993. There are many aspects to the Risk Management department. Managing properties in today’s world present many very difficult situations. Tim’s extensive knowledge of Capstone and the Property Management field puts them in the position to guide properties through difficult situations. Some of the areas they assist are in property incidents, injuries, legal matters and fair housing issues. Tim also administer the Capstone Employee Health & Safety Program. Tim visits properties when possible and provide another set of eyes ...